I sold a Huawei P10 on eBay as I couldn't find any interest in it elsewhere (admittedly I didn't try selling it here). It was fully working when I sold it and I remember thinking how good the fingerprint sensor was (this is relevant - see below).
I sent the item to the buyer via Special Delivery and it arrived on the 8th August. All is good so far.
I received a return request today and here is my small dialogue with the buyer.
I didn't find the right solution from the internet.
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