Knowledge and Compassion Can Be a Phone Call Away

Extraordinary Healer®, Extraordinary Healer® Vol. 15, Volume 15,

A patient undergoing treatment for neuroendocrine tumors maintained a positive attitude about his cancer through phone calls from his care manager to check in after appointments, among other efforts.

Leslie A. Pillar, B.S.N., RN, has been my care manager ever since I have been undergoing treatment for neuroendocrine tumors. She stays well informed about my condition and my overall health. Leslie is always available when I have questions about my treatment or medications, and she has been exceptional with communicating with my doctor and giving me helpful and precise information about any concerns I have with my condition. Leslie faithfully calls me a couple of days after my doctor’s appointments to see how I'm doing and if there's anything I need. She even calls me at times just to see how I'm doing, which helps me maintain a positive attitude about my condition. I couldn't ask for a better care manager, and I am thankful that Leslie was assigned to be a member of my cancer medical team.

Editor’s Note: This is an essay submitted by Fred Mieser for the 2021 Extraordinary Healer Award. Click here to read more about CURE®’s Extraordinary Healer® Award for Oncology Nursing event on April 30, 2021.

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